Tank Sensor Installation Manual

You can view the Tank Sensor installation manual here:

http://docs.owlintuition.com/index.php?m=5
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10 Comments

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    Helena Eady

    Keep getting a message OFF(Fault: Tank Temperature Sensor)

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    thomas

    Hi, i have an installation with a tank sensor which gives me the message "Off, Saftey switch open"

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    John Holloway1

    I get the same message as above "Off (Fault: Tank temperature sensor)
    What can I do ?

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    Steve Baxter

    Also getting off, safety switch open - any clues?

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    John Holloway1

    When this happened on my system I moved the sensor up the tank towards the top approx 1/3 from the top
    the temperature probe can then see heat being put into the tank and does not shut down

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    Stefanl69

    also getting the following error - diid anyone actually get a response from OWL?
    Network OWL
    18:41, Today
    2002828Possible fault with the hot water tank temperature sensor. The heating has been stopped because the hot water temperature was not increasing as expected. The temperature sensor may have become detached from the hot water tank.

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    John Holloway1

    See my above suggestion about moving the sensor up towards the top of the tank, this does work!

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    Stefanl69

    Thanks John, it is at the top of the tank already, I believe they put it on the pipe as the tank has a jacket and they weren't prepared to cut out a section to attach the sensor to it. It is now also saying the battery is very low and there is no wi-fi signal? This was only installed Friday

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    Steve Baxter

    OWL resolved mine with a firmware upgrade to the tank sensor and you also need to check that the wire from the temperature sensor is firmly connected to the baseplate in the tank sensor.

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    Jnd67

    I have been having problems on and off with tank sensor but I do not know what it is so that I can move it??? Please please HELP!!!! 

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