How often does the Room Sensor / Tank Sensor communicate with the Network OWL?

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OWL Help Centre Agent 3
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In order to ensure long battery life, the Room Sensor and Tank Sensor only communicates over the radio link to the Network OWL once every time period as shown in the table below. This means that it can take a while for web dashboard or smart phone instigated commands, such as clicking on the Comfort icon, to take effect. This is normal operation. Button presses on the actual Room Sensor or Tank Sensor will respond immediately.

Comfort Period / Running - updates every 33 seconds

Standby - updates every 63 seconds

Away / Holiday / Summer - updates every 303 seconds

After the initial potentially slow response, the Room Sensor or Tank Sensor will remain “ready for action” for the following 2 minutes. Web dashboard commands during this period should take effect within 10 seconds.

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2 Comments

Date Votes
  • 0
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    ann thewlis

    I have changed the batteries but my heating STILL hasn't come on .

     

    How do I get my on-line heating controls changed to a manual system that I can operate myself?

  • 0
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    Tim Bazell

    My heating has stopped working we have been told to re-pair room sensor etc none of which works, any ideas we have been freezing for days,  how can we override this owl system just to use the boiler and have heating?

     

     

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