Warranty information

2 Save Energy Limited guarantees that OWL Intuition products will work for a minimum period of 24 months from date of purchase and that it will be free from defects in materials, workmanship or design. If during this limited 2 year period of guarantee, from date of purchase, you find that the equipment is not working properly, you may return it to us and we will replace, or, (at our discretion) repair it, free of charge.

2 Save Energy Limited will not accept any liability for defects arising from fair wear and tear, implementations for which it is not  designed, alterations to the product , accidental or wilful damage, misuse or failure to follow product or safety instructions If you return any equipment as faulty, 2 Save Energy Limited reserves the right to test the equipment and if found to be in perfect working order, to return it to you. In this event, 2 Save Energy Limited reserves the right to charge for any testing or postage costs incurred. This does not affect your legal rights relating to equipment, which is faulty. Warranty conditions only apply where Proof of Purchase is provided.

To return OWL Intuition product contact customer.services@theowl.com to report the issue and reason for returning your product. 2 Save Energy Limited will issue you a form and reference number. Once we have received the completed form and proof of purchase we will commence the returns process.

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